Privacy policy

Data Controller
Name: top Team Hungary Kft..

Headquarters. 67674.

6723 Szeged, Vajda utca 3. 2. floor. Address.

E-mail: office@perferocaffe.com

Phone number: +36 30 591 2806

Website: www.perferocaffe.com/shop
Data Protection Officer
Hosting service
Name:Aruba S.p.A.

Postal address:Via San Clemente No.53, Ponte San Pietro 24036 (BG)
E-mail address: aruba@aruba.pec.it

Description of the data processing carried out in the operation of the webshop
This document contains all relevant information on data processing in relation to the operation of the webshop in accordance with the General Data Protection Regulation 2016/679 of the European Union (hereinafter referred to as the Regulation, GDPR) and the Act CXII of 2011 (hereinafter referred to as the Infotv.).

Information on the use of cookies
What is a cookie?

The Data Controller uses so-called cookies when you visit the website. A cookie is a set of information consisting of letters and numbers that our website sends to your browser in order to save certain settings, facilitate the use of our website and help us to collect some relevant statistical information about our visitors.

Some of the cookies do not contain any personal information and cannot be used to identify the individual user, but some of them contain a unique identifier - a secret, randomly generated sequence of numbers - that is stored on your device, thus ensuring your identification. The duration of each cookie is described in the relevant description of each cookie.

Legal background and legal basis of cookies:

We basically distinguish between three types of cookies, cookies that are essential for the proper functioning of the Website, cookies for statistical purposes and cookies for marketing purposes.

The legal basis for the processing is your consent pursuant to Article 6(1)(a) of the Regulation in the case of statistical and marketing cookies, and the legitimate interest necessary for the functioning of the Website pursuant to Article 6(1)(f) of the Regulation in the case of cookies necessary for the functioning of the Website.

Main characteristics of the cookies used by the Website:
Cookies necessary for the functioning of the website:
If you do not accept the use of these cookies, certain functions may not be available to you.

Strictly necessary cookies: these cookies are essential for the use of the website and allow you to use its essential functions. Without them, many of the site's features will not be available to you. The lifetime of these types of cookies is limited to the duration of the session. Widgetsline Ltd protects your personal data and the personal data of all its users with a high-security firewall by placing a cookie on your computer. Without placing the cookie, the firewall would not be able to perform its data security function and the security of the data processed by Widgetsline Ltd would be exposed to significant risk of attack and unauthorized access. Avoiding high rates of data loss and data leakage is more important than the confidentiality of your IP address. The user can delete the use of cookies from his/her computer or prohibit their use in his/her browser. These options depend on the browser, but are typically available in the Settings / Privacy menu.

Session cookies. The use of cookies can be deleted from the user's computer or can be disabled by default in the browser. These options depend on the browser, but are typically available in the Settings / Privacy menu.

Cookie acceptance cookie. When you access the site, you accept the statement on the storage of cookies in the warning window. Lifetime 365 days. The use of cookies can be deleted from the user's computer or can be prohibited by default in the browser. These options depend on the browser, but are typically available in the Settings / Privacy menu.

Cookie acceptance cookie: legal basis for data processing: no consent is required from the data subject where the sole purpose of the use of cookies is to provide a communication over an electronic communications network or where the service provider strictly needs the cookie to provide an information society service explicitly requested by the User. When you access the site, you accept the statement on the storage of cookies in the warning window. Lifetime 365 days. The use of cookies can be deleted from the user's computer or can be prevented by default in the browser. These options depend on the browser, but are typically available in the Settings / Privacy menu.

Cookies for statistical purposes:
Google Analytics cookie. The service may use cookies to collect information and report statistics about website usage without individually identifying visitors to Google. The main cookie used by Google Analytics is the "__ga" cookie. In addition to generating reports from website usage statistics, Google Analytics, together with some of the advertising cookies described above, can also be used to display more relevant ads in Google products (such as Google Search) and across the web. Website traffic data is measured by the Service Provider using the Google Analytics service. Data will be transmitted when using this service. The data transmitted cannot be used to identify the data subject. Further information on Google's privacy policy can be found here: https://www.google.com/policies/technologies/ads/ You can delete the use of cookies from your computer or prevent their use in your browser. These options depend on the browser, but are typically available in the Settings / Privacy menu.

Cookies to improve the user experience. These cookies do not collect any information that identifies the visitor, i.e. they are completely generic and anonymous. We use the information they provide to improve the performance of the website. The lifetime of these types of cookies is limited to the duration of the session. The use of cookies can be deleted from the user's computer or can be prevented by default in the browser. These options vary from browser to browser, but are typically available in the Settings / Privacy menu.

Shopping cart cookie. Cookies. Cookies can be deleted from the user's computer or disabled from their browser. These options vary from browser to browser, but are typically available in the Settings / Privacy menu.

Marketing cookies:
Google Adwords cookie Google uses cookies - such as NID and SID cookies - to personalise the ads you see in Google products, such as Google Search. It uses such cookies, for example, to remember your recent searches, your previous interactions with advertisements from individual advertisers or search results, and your visits to advertisers' websites. The AdWords conversion tracking feature uses cookies. To track ad sales and other conversions, cookies are saved on a user's computer when they click on an ad. Some common uses of cookies include: selecting ads based on what is relevant for a particular user, improving campaign performance reporting, and avoiding displaying ads that the user has already viewed. The user can delete cookies from his/her computer or prevent them from being used in his/her browser. These options vary from browser to browser, but are typically available in the Settings / Privacy menu.

For more information on how to delete cookies, see the links below:

Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Mozilla: https://support.mozilla.org/hu/kb/weboldalak-altal-elhelyezett-sutik-torlese-szamito
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Chrome: https://support.google.com/chrome/answer/95647
Edge: https://support.microsoft.com/hu-hu/help/4027947/microsoft-edge-delete-cookies
Data processed for the purposes of contracting and performance
For the purposes of contracting and performance, there may be more than one processing operation. Please note that data processing in relation to complaint handling and warranty management will only take place if you exercise one of these rights.

If you do not make a purchase through the webshop, but are only a visitor to the webshop, the processing for marketing purposes may apply to you if you give us your consent for marketing purposes.

For more details on processing for the purposes of contracting and performance:

Registration on the website
By storing the data provided during registration, the Data Controller can provide a more convenient service (e.g. the data subject does not have to re-enter his/her data for a new purchase). Registration is a condition for the conclusion of a contract

Data processed
The Data Controller processes the following data about you: contact name, shipping and billing address, tax number, company registration number, email address, telephone number, fax number, bank details, orders and products purchased, last used IP address.

Duration of data processing
We process the data of our registered users until you request us to stop processing your data. If you wish to cancel your registration, you can do so by contacting Widgestline Ltd. If Widgetsline Ltd. has obtained your data from one of its partners (in particular but not limited to: argep.hu, eMAG.hu, arukereso.hu, olcsobbat.hu), it is the responsibility of the partner who has transferred your data to us to obtain your consent or, in the case of data collection and transfer for other reasons, to establish the legal basis. Once your data has been received, Widgetsline Ltd. will process your data in accordance with the terms of this notice. Duration of data storage a) Data of unregistered customers Start: date of order completion and submission Order form data After the contract is fulfilled (i.e. receipt of the product or payment of the purchase price): name, address, bank details in case of bank payment, issued invoice. For bank details, Widgestline Ltd. CIB Bank Zrt. End. Up to 6 (six) years (possibility to exercise the right of recourse and final date of fulfilment of the legal obligation to keep the data) b) Data of registered users Start: the data processing starts on the date of registration End: the data of our registered users will be processed until the date on which you request the data to be no longer processed. If you wish to cancel your registration, you can do so by contacting Widgestline Ltd.

Legal basis for processing
Your voluntary consent, which you provide to the Data Controller by registering [processing under Article 6(1)(a) of the Regulation]

Issue of the invoice
The processing is carried out in order to issue an invoice in accordance with the law and to fulfil the obligation to keep accounting records. Pursuant to Article 169 (1) to (2) of the Act, companies are required to keep accounting documents which directly and indirectly support the accounting.

Data processed

The Data Controller processes the name, billing and delivery address, tax number, telephone number, e-mail address, the characteristics of the product purchased, the order number and the date of purchase of the product.

If you have placed an order in the webshop, the processing and the provision of the data are necessary for the performance of the contract.

Duration of processing
Invoices issued must be kept for 8 years from the date of issue of the invoice pursuant to Section 169 (2) of the State Act.

Legal basis for processing
Pursuant to Section 159 (1) of Act CXXVII of 2007 on Value Added Tax, the issue of invoices is mandatory and must be kept for 8 years pursuant to Section 169 (2) of Act C of 2000 on Accounting [processing pursuant to Article 6 (1) (c) of the Regulation].

Recipients and processors of data processing relating to the transport of goods
Name of recipient: DPD Courier Service Limited Liability Company

Registered office:

1134 Budapest
Váci út 33, Building A, Floor II.
Hungary

The courier service will process the personal data received in accordance with the Privacy Policy available on its website.

Name of addressee: Magyar Posta Zártkörűűen Működő Részvénytársaság

Address of the addressee.

Addressee's telephone number: +36-1/767-8200

E-mail address of the addressee: ugyfelszolgalat@posta.hu

Website of the addressee: posta.hu

The courier service will assist in the delivery of the ordered goods on the basis of a contract with the Data Controller. The courier service will process the personal data received in accordance with the privacy policy available on its website.

The recipient is GLS General Logistics Systems Hungary Csomag-Logisztikai Kft.

The address of the recipient is 2, GLS Europa u. 2, 2351 Alsónémedi, Hungary.

Recipient's telephone number: 06-29-88-67-00

E-mail address of the addressee: info@gls-hungary.com

Addressee's website: https://gls-group.eu/HU/hu/home

Management of warranty and guarantee claims
Warranty and guarantee claims must be handled in accordance with the rules of Decree 19/2014 (IV. 29.) NGM, which also specifies how your claim must be handled.

Data processed

When handling warranty and guarantee claims, we must act in accordance with the rules of Decree 19/2014 (IV. 29.) NGM.

Under the Regulation, we are obliged to keep a record of the warranty or guarantee claim notified to us:

your name, address and a declaration that you consent to the processing of your data recorded in the report in accordance with the Regulation,
the name of the movable property sold under the contract concluded between you and us and the purchase price,
the date of performance of the contract,
the date on which the defect was notified,
the description of the defect,
the right you wish to exercise under any warranty or guarantee claim; and
how the warranty or guarantee claim is to be settled or the grounds for refusing the claim or the right to enforce it.
If we take delivery of the goods purchased from you, we must issue a receipt stating

your name and address,
the details necessary to identify the goods,
the date of receipt of the goods, and
the date on which you can collect the repaired item.

Duration of processing
The business must keep a record of the consumer's warranty or guarantee claim for three years from the date of its recording and present it at the request of the supervisory authority.

Legal basis for processing
The legal basis for data processing is compliance with legal obligations pursuant to the Regulation 19/2014 (IV. 29.) NGM [Article 4 (1) paragraph and Article 6 (1) paragraph] [processing pursuant to Article 6 (1) c) of the Regulation].

Processing for marketing purposes

Processing in connection with the sending of newsletters
The processing is carried out for the purpose of sending out newsletters.

Data processed
Name, e-mail address, company name

Duration of processing
Until the data subject's consent is withdrawn.

Legal basis for processing
Your voluntary consent, which you give to the Data Controller by subscribing to the newsletter [processing under Article 6(1)(a) of the Regulation]

Other processing
If the Data Controller intends to carry out further processing, it will provide prior information on the relevant circumstances of the processing (legal background and legal basis of the processing, purpose of the processing, scope of the data processed, duration of the processing).

the recipients of the personal data

Processing for the storage of personal data
Name of the data processor: Aruba S.p.A.
Contact details of the data processor:

Postal address: Via San Clemente No.53, Ponte San Pietro 24036 (BG)

E-mail address: aruba@aruba.pec.it

The Processor is responsible for the storage of personal data on the basis of a contract with the Data Controller. The Processor is not entitled to access the personal data.

Data processing activities related to the sending of newsletters
The company operating the mailing system is called The Rocket Science Group LLC.

The company operating the mailing system is located at 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA

Phone number of the company operating the mailing system:

E-mail address of the company operating the mailing system: privacy@mailchimp.com

Website of the company operating the mailing system: mailchimp.com

The Data Processor is contracted by the Data Controller to assist in the sending of newsletters. In doing so, the Data Processor processes the name and e-mail address of the data subject to the extent necessary to send the newsletter.

Data processing in relation to accounting
Name of the data processor:

Registered office of the Data Processor:

Telephone number of the data processor:

E-mail address of the data processor:

Processor's website:

The Processor shall assist in the accounting of the invoices on the basis of a written contract with the Data Controller. In doing so, the Data Processor shall process the name and address of the data subject to the extent necessary for the accounting records, for the period of time pursuant to Section 169 (2) of the Act, and shall delete them without delay thereafter.

Processing of data in connection with invoicing
Name of the data processor.
Email: info@szamlazz.hu
Postal address: KBOSS.hu Kft., 1031 Budapest, Záhony utca 7/D.
Bank account: KBOSS.hu Kft., K&H Bank, 10401055-50526969-55531007

The Data Processor contributes to the registration of accounting documents on the basis of a contract with the Data Controller. In this context, the Data Processor shall process the name and address of the data subject to the extent necessary for the accounting records, for the period of time pursuant to Section 169 (2) of the Act, after which it shall delete them.

Your rights in the course of data processing
For the duration of the processing, you have the following rights under the Regulation:

the right to withdraw consent
access to personal data and information relating to the processing
the right to rectification
restriction of processing,
the right to access to personal data and to obtain information on the processing of personal data, including the right to access to personal data
right to object
the right to portability.
If you wish to exercise your rights, this will involve your identification and the necessary communication with you by the Data Controller. For this purpose, identification will require the provision of personal data (but identification may only be based on data that the Controller already holds about you) and your complaints about the processing will be available on the Controller's email account for the period of time specified in this notice in relation to complaints. If you have been a customer of ours and would like to be identified for the purposes of complaint handling or warranty handling, please also provide your order ID for identification purposes. We can use this to identify you as a customer.

The Data Controller will respond to complaints about data processing within 30 days at the latest.

Right to withdraw consent
You have the right to withdraw your consent to data processing at any time, in which case the data will be deleted from our systems. However, please note that in the case of an outstanding order, withdrawal may result in our inability to deliver to you. In addition, if the purchase has already been made, we may not be able to delete the billing data from our systems under accounting regulations, and if you have a debt to us, we may process your data in the event of withdrawal of consent on the basis of a legitimate interest in the recovery of the debt.

Access to personal data
You have the right to receive feedback from the Data Controller as to whether your personal data is being processed and, if it is being processed, the right to:

to have access to the personal data processed; and
to be informed by the Controller of the following information:
the purposes of the processing;
the categories of personal data processed concerning you; and
information about the recipients or categories of recipients to whom or with which the personal data have been or will be disclosed by the Controller;
the envisaged period of storage of the personal data or, where this is not possible, the criteria for determining that period;
your right to obtain from the Controller the rectification, erasure or restriction of the processing of personal data concerning you and, where the processing is based on legitimate interests, to object to the processing of such personal data;
the right to lodge a complaint with a supervisory authority;
if the data have not been collected from you, any available information about their source;
the fact of automated decision-making (where such a process is used), including profiling, and, at least in these cases, clear information on the logic used and the significance and likely consequences for you of such processing.
The purpose of the exercise of this right may be to ascertain and verify the lawfulness of the processing, and the Data Controller may charge a reasonable fee for providing the information in exchange for repeated requests for information.

Access to personal data shall be ensured by the Controller by sending you, by email, the personal data and information processed, after you have identified yourself. If you are registered, we will provide access so that you can view and verify the personal data we process about you by logging into your account.

Please indicate in your request whether you are requesting access to personal data or information about data processing.

Right to rectification
You have the right to have inaccurate personal data relating to you corrected by the Data Controller without delay upon your request.

Right to restriction of processing
You have the right to have the Controller restrict processing at your request if one of the following conditions is met:

You contest the accuracy of the personal data, in which case the restriction shall apply for the period of time necessary to allow the Controller to verify the accuracy of the personal data, if the accuracy of the data can be established immediately, the restriction shall not apply;
the processing is unlawful, but you object to the erasure of the data for any reason (for example, because the data are important to you for the purposes of pursuing a legal claim) and therefore do not request the erasure of the data but instead request the restriction of their use;

the Controller no longer needs the personal data for the purposes for which they are processed but you require them for the establishment, exercise or defence of legal claims; or

you have objected to the processing, but the Controller may have a legitimate interest in the processing, in which case, until it is established whether the legitimate grounds of the Controller prevail over your legitimate grounds, the processing should be restricted.
Where processing is subject to restriction, such personal data may be processed, except for storage, only with the consent of the data subject or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or of an important public interest of the Union or of a Member State.

The controller shall inform you in advance (at least 3 working days before the restriction is lifted) of the lifting of the restriction on processing.

Right to erasure - right to be forgotten
You have the right to obtain from the Controller the erasure of personal data concerning you without undue delay where one of the following grounds applies:

the personal data are no longer necessary for the purposes for which they were collected or otherwise processed by the Controller;
You withdraw your consent and there is no other legal basis for the processing;
You object to the processing based on legitimate interest and there is no overriding legitimate ground (i.e. legitimate interest) for the processing,
the personal data have been unlawfully processed by the Controller and this has been established on the basis of the complaint,
the personal data must be erased in order to comply with a legal obligation under Union or Member State law applicable to the Controller.
If the Controller has disclosed personal data processed about you for any lawful reason and is required to delete it for any of the reasons set out above, it shall take reasonable steps, including technical measures, taking into account the available technology and the cost of implementation, to inform other controllers that have processed the data that you have requested the deletion of the links to or copies of the personal data in question.

Deletion does not apply where the processing is necessary:

for the exercise of the right to freedom of expression and information;
to comply with an obligation under Union or Member State law that requires the controller to process personal data (such as processing in the context of invoicing, where the storage of the invoice is required by law) or to carry out a task carried out in the public interest or in the exercise of official authority vested in the controller;
for the establishment, exercise or defence of legal claims (e.g. where the Controller has a claim against you and has not yet settled it, or in the course of dealing with a consumer complaint or a complaint about data processing).

Right to object
You have the right to object to the processing of your personal data based on legitimate interests at any time on grounds relating to your particular situation. In such a case, the Controller may no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such purposes, including profiling, where it is related to direct marketing. If you object to the processing of your personal data for direct marketing purposes, your personal data may no longer be processed for those purposes.